Brand Ambassador Programme Terms

This version of the terms replaces the version of 22 August 2026 and takes effect on 13 October 2026 (see clause 1). The changes in brief: • Your agreed commission rate on subscriptions you referred before this date stays unchanged. The rules on how commission is calculated and handled apply to events from this date for all referrals, including earlier ones (clauses 1 and 11). • Customers can be ambassadors with the same login. While you hold the ambassador role, new sign-ups through your link earn ambassador commission only, never Refer & earn account credit. Credit you earned before stays yours (clause 3.4). • The commission base is set out in full: the amount the referred customer paid, excluding VAT and other taxes, minus the actual payment-processing fee, calculated in euros (clause 4). • A full refund reverses that billing cycle's commission, a partial refund reverses it pro rata, and a refund after payout is deducted from your next payout (clause 6). • Commission on a payment under a chargeback or other payment dispute is held. It is reversed if the dispute is lost and released if the dispute is won (clause 6.4). • Self-referral, from 29 October 2026: which referrals are not eligible, which are held for review, and that commission booked on a self-referral is reversed. Being invited into a referred customer's workspace after they signed up is not self-referral (clauses 7.2 to 7.4). • While your participation is suspended, referrals through your link earn nothing, and commission on subscriptions you referred before the suspension is held. Held commission is released if the suspension ends and forfeited only if your participation is terminated for cause (clause 10.2). • The referral cookie and payouts are described as they work today (clauses 3.2 and 5). This summary is for orientation only. The clauses below govern.

These terms govern participation in the CrunchJunkie Brand Ambassador Programme (the "Programme"), operated by Tiki-Taka Media GmbH ("CrunchJunkie", "we", "us"). By applying to or participating in the Programme, you agree to these terms. They are separate from our customer Terms of Service and from the customer refer-a-friend programme ("Refer & earn"). The English version of these terms is the binding version; any translation is provided for convenience only. This version takes effect on 13 October 2026 (the "Effective Date"). For referrals made before the Effective Date: (a) the commission rate agreed for each subscription so referred stays unchanged for its lifetime, as clause 11 provides; and (b) the rules on how commission is calculated and handled apply to every event that occurs on or after the Effective Date, for all referrals, including those made before it. These rules are the commission base and processing fee (clause 4), refunds, chargebacks and disputes (clause 6), the hold during a suspension (clause 10.2) and the netting of reversals against payouts (clause 6.3). An event is, for example, a payment, a refund, a dispute or a suspension. (c) The self-referral rules in clauses 7.2 to 7.4 apply from 29 October 2026, on the same basis as (b), to events from that date. Until then, self-referral is prohibited under clause 7.1. Events that occurred before the Effective Date remain governed by the version of these terms in force when they occurred.

The Programme is open to individuals and businesses who promote CrunchJunkie to a genuine audience. Participation is by application and approval, and we may accept or decline any application at our discretion. You must be able to enter into a binding agreement and comply with all laws and platform rules that apply to how you promote CrunchJunkie. An existing CrunchJunkie customer may take part with the same login they use as a customer; clause 3.4 sets out how their referrals are treated.

3.1 On approval, we provide you with a unique referral link and access to an ambassador portal. If you are also a CrunchJunkie customer, your referral link carries the same code as your Refer & earn link. 3.2 When a person visits CrunchJunkie through your link, we set a first-party cookie that attributes them to you for ninety (90) days on a last-touch basis: if they later visit through another referral link, that link replaces yours. A person who creates a CrunchJunkie account within that window is credited to you. The cookie is described in our Privacy Policy and its cookie table. Attribution depends on the person's browser storing and keeping the cookie; it fails if the person blocks or deletes cookies, or signs up on a different device or in a different browser. 3.3 CrunchJunkie's records are the authority on attribution and conversion status. 3.4 If you are also a CrunchJunkie customer, you use the same login for both roles. Which programme a referral belongs to is decided once, when the referred person creates their account, and does not change afterwards. A referral made while you hold the ambassador role (from the moment your role is activated: on our approval or, for an existing CrunchJunkie account, when you accept our offer) can earn commission under these terms and never earns Refer & earn account credit. A referral made before that belongs to Refer & earn and never earns commission. Account credit you earned before your ambassador role was activated stays yours. No referral earns both.

4.1 You earn commission for each completed billing cycle of a subscription you referred, for as long as that subscription remains active and paid. Your commission rate is the rate stated in your approval confirmation and shown in your ambassador portal. 4.2 The commission for a billing cycle is your commission rate multiplied by the commission base. The commission base is the amount the referred customer actually paid for that billing cycle, excluding VAT and any other taxes, minus the payment-processing fee actually charged on that payment. Where the actual processing fee is not yet available, an estimated fee of 2.9% of the amount paid plus €0.25 per payment is deducted instead, and the commission is marked as estimated in your portal. The estimate is replaced by the actual processing fee once our payment processor reports it; if the commission has already been paid out by then, the difference is settled with your next payout. Commission is never less than zero and is rounded to the nearest cent. 4.3 Commission is calculated in euros. A payment in another currency is converted to euros at the exchange rate our payment processor applied to that payment. Where that rate is not available, we use the European Central Bank reference rate or, if that cannot be retrieved either, our fixed reference rate, and mark the conversion as an estimate in your portal. Your portal shows the rate used for each payment. 4.4 Commission accrues only on completed billing cycles: the first paid billing cycle of a subscription and each renewal. It does not accrue on free trials, on prorated charges or credits from a change of plan, on unpaid or past-due periods, or on taxes or duties. Refunds, chargebacks and disputes are governed by clause 6.

Commissions are paid manually, in arrears, after each completed billing cycle, following a short clearing period to allow for refunds and chargebacks. Payment is made to the bank or payment details you provide, on request or on a periodic basis as we operate the Programme. Your portal shows each commission and whether it has been paid out. You are solely responsible for any taxes on your commission; where required you will provide a valid invoice, and amounts may be subject to VAT. We may set a minimum payout threshold and, if we do, will state it in your portal; at present no minimum is set. Commission held under clause 6.4, 7.3 or 10.2 is not paid out while it is held. Amounts reversed after payout are dealt with under clause 6.3.

6.1 If a payment for a billing cycle is refunded in full, the commission on that billing cycle is reversed. 6.2 If a payment for a billing cycle is refunded in part, the commission on that billing cycle is reversed pro rata, in the proportion that the refunded amount bears to the amount paid. For example, if a quarter of the payment is refunded, a quarter of the commission is reversed. 6.3 If commission that has already been paid out to you is reversed under this clause or under clause 7.4, the reversed amount is deducted from your next payout and, where that payout is not large enough, from the payouts after it. Where the amount cannot be recovered in this way because no further commission becomes payable to you, we may reclaim it from you. 6.4 If the referred customer disputes a payment with their bank or card issuer (a chargeback or other payment dispute), the commission on that billing cycle is held from the moment we are notified of the dispute and is not paid out while the dispute is open. If the dispute is lost, meaning the disputed amount is returned to the customer, the commission is reversed in the proportion that the disputed amount bears to the amount paid (in full where the whole payment was disputed). If the dispute is won, meaning the payment stays with us, the commission is released and paid out in the normal way. If the commission was paid out before the dispute was opened and the dispute is lost, clause 6.3 applies. 6.5 This clause applies regardless of any other provision in these terms, including the lifetime guarantee in clause 11.

7.1 To keep the Programme fair, you must not: refer yourself or an account you own or control (self-referral; from 29 October 2026, clauses 7.2 to 7.4 set out how it is identified and handled); bid on CrunchJunkie brand terms in paid search, or run advertising that misrepresents CrunchJunkie or implies you are CrunchJunkie; post your referral link on coupon, voucher, cashback, discount-code or deal-aggregator sites; send spam or make false, misleading or unsubstantiated claims; imply an official, employment or partnership relationship with CrunchJunkie; or breach any law or the rules of any platform you use. We may withhold or reverse commission on, and remove, any referral obtained in breach of this clause 7. 7.2 From 29 October 2026, clauses 7.2 to 7.4 apply. Self-referral is not eligible. No commission is payable on a referral of: yourself; a CrunchJunkie workspace of which you were a member at or before the time the referred customer signed up (your own team); an account that you own, control or pay for; or an account that uses the same payment card or the same billing email address as you or as an account you control. Becoming a member of a referred customer's workspace after they signed up, for example when an agency is invited into its client's workspace, does not make the referral a self-referral. 7.3 Where a referral shows signals that you and the referred account may be under common control, such as the same company email domain, sign-ups from the same network or the same billing address, we hold the commission on it and review the referral. Held commission is not paid out during the review. If the review shows that the referral is not eligible under clause 7.2, no commission is payable on it; otherwise the held commission is released and paid out in the normal way. You agree to give us the information we reasonably ask for in the review. How we process data for these checks is described in section 11b of our Privacy Policy. 7.4 If we establish, after commission has been booked or paid out, that a referral was not eligible under clause 7.2, the commission on it is reversed, and clause 6.3 applies to amounts already paid out.

You participate in the Programme as an independent party. Nothing in these terms creates an employment, agency, partnership or joint-venture relationship, and you have no authority to make any commitment or representation on CrunchJunkie's behalf.

We may provide brand assets for use in the Programme. You may use them only as provided, must not alter them, and must not use them in any way that implies CrunchJunkie created, endorses or is responsible for content that is not ours. We may withdraw permission to use our brand at any time.

10.1 You may leave the Programme at any time. We may suspend or terminate your participation where you materially breach these terms or we reasonably suspect fraud or abuse (including self-referral, fake or duplicate accounts, brand bidding or prohibited placements). While you are suspended, unpaid commission is held as set out in clause 10.2. If your participation is terminated for cause under this clause 10.1, commission not yet paid out to you, including commission held during a suspension, is forfeited. 10.2 While your participation is suspended: (a) a person who signs up through your link during the suspension earns you nothing, neither commission nor Refer & earn account credit, and this does not change when the suspension ends; and (b) commission on subscriptions you referred before the suspension continues to accrue at your agreed rate, but it is held: neither that commission nor any commission earned before the suspension and not yet paid out is paid out while the suspension lasts. If the suspension ends without your participation being terminated, the held commission is released and paid out in the normal way. If your participation is terminated for cause under clause 10.1, the held commission is forfeited. A suspension does not change your agreed rate. 10.3 Where your participation ends without a cause of the kind set out in clause 10.1 (for example, you choose to leave, or we discontinue the Programme), commission on subscriptions you referred before it ended continues to be payable in accordance with clause 11. 10.4 The lifetime guarantee in clause 11 does not apply where your participation is terminated for cause under clause 10.1.

We may change, suspend or discontinue the Programme — including commission rates, payout terms, eligibility criteria and these terms — at any time and at our discretion. Any change to the commission rate applies only to subscriptions referred after the change takes effect. A change does not affect the commission rate agreed for subscriptions you have already referred: that rate stays in force for the lifetime of each such subscription, for as long as that subscription stays active and paid (the "lifetime guarantee"). The lifetime guarantee covers the rate only. Changes to the rules on how commission is calculated and handled apply to events that occur on or after the change takes effect, for all referrals, including earlier ones, as clause 1 sets out for this version. The lifetime guarantee is subject only to clause 6 (refunds, chargebacks and disputes), clause 7 (self-referral and other breaches), the hold during a suspension under clause 10.2 and termination for cause under clause 10. Material changes will be communicated to all ambassadors, including suspended ones, and your continued participation after a change means you accept it.

These terms are governed by the laws of the Federal Republic of Germany, without regard to conflict-of-law rules. The English version of these terms is the binding version, and any translation is provided for convenience only.